Complaint Procedure

COMPLAINT PROCEDURE 

Always concerned about the satisfaction of our customers, complaints and comments concerning Biovet’s products and services can be addressed in the following manner :

In writing, to the attention of the Customer service manager

• By mail : 
  • 4375 rue Beaudry, Saint-Hyacinthe, Québec, J2S 8W2

       or

• Par Fax / By fax :
  • (450) 771-4158

       or

• Par courriel / By email : [email protected]

Complaint process flowchart