Complaint Procedure


Always concerned about the satisfaction of our customers, complaints and comments concerning Biovet’s products and services can be addressed in the following manner :

In writing, to the attention of the Customer service manager

  • By mail : 
    • 4375 rue Beaudry, Saint-Hyacinthe, Québec, J2S 8W2


  • Par Fax / By fax :
    • (450) 771-4158



Complaint process flowchart